Sales Development Representative

About the Role

As a Sales Development Representative (SDR) at Shivaami, you will play a critical role in driving new business acquisition and building a strong sales pipeline across our B2B technology portfolio. You will identify potential customers, research target accounts, initiate conversations with decision-makers and qualify business opportunities for our sales teams. This is an opportunity to develop your expertise in consultative B2B selling, outbound prospecting and technology-led business development while working with solutions from leading global technology ecosystems. You will collaborate closely with Sales Managers, Inside Sales teams and Field Sales Representatives to generate qualified opportunities, schedule discovery meetings and contribute directly to business growth.

Key Responsibilities

• Identify and research prospective B2B customers across relevant industries and target markets.
• Generate new business opportunities through outbound calls, emails, LinkedIn outreach and other prospecting channels.
• Build and maintain a healthy pipeline of qualified prospects.
• Identify key decision-makers, business stakeholders and potential buying influencers.
• Understand customer requirements, business challenges and technology needs.
• Qualify prospects based on business requirements, budgets, decision-making authority and purchase intent.
• Initiate meaningful conversations and communicate the value proposition of Shivaami's technology solutions.
• Schedule qualified discovery calls, product demonstrations and meetings for Sales Managers and Field Sales teams.
• Work closely with the sales team to ensure smooth handover of qualified opportunities.
• Maintain accurate prospect information, activity records and pipeline updates in the CRM.
• Consistently achieve assigned daily, weekly and monthly activity and lead-generation targets.
• Collaborate with marketing and sales leadership to improve prospecting strategies, messaging and conversion rates.
• Stay updated on Google Workspace, Cloud, Microsoft 365, Cybersecurity and AI solutions.

Requirements & Tech Stack

• Strong verbal and written communication skills.
• Confidence in initiating conversations with business stakeholders and decision-makers.
• Comfortable with outbound calling, cold emailing, prospect research and LinkedIn prospecting.
• Basic understanding of CRM systems, Google Workspace and Microsoft Office.
• Ability to work in a target-driven environment and manage multiple prospects.
• Strong interpersonal skills, persistence, ownership and willingness to learn.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce or a related discipline preferred.
• Prior experience in B2B sales, inside sales, business development, telecalling or lead generation is preferred.
• Freshers with excellent communication skills, confidence and a strong learning mindset may also apply.

Working Details

• Location: Mumbai, Maharashtra
• Employment Type: Full-time, Work from Office
• Working Days: Monday to Friday
• Working Hours: 10:00 AM – 7:00 PM
• Weekly Offs: Saturday and Sunday