Associate, Research & Commerce
M | Just tell M
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Business analysisOperations
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Operations39%Business analysis15%of 100 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About M
At M - we’re early, ambitious, and moving fast. We’re building a new category in how urban households function. We help households run smoothly through trained professionals, operational excellence, and technology-driven support systems. Backed by Peak XV Partners, Blume Ventures and CRED we’re reimagining how homes run, so people never have to think about chores again.
The Role
As an Associate - Research & Commerce, you'll be responsible for making things happen. From sourcing products and services to coordinating vendors and solving last-minute requests, you'll become the execution engine behind some of the busiest households in the country. Speed, reliability, attention to detail, and resourcefulness are the foundations of success in this role.
What You'll Own
- Household Requests
- Own the end-to-end execution of member requests with speed, accuracy, and care.
- Ensure every request is fulfilled seamlessly by coordinating purchases and deliveries.
- Research & Vendor Discovery
- Source products, services, vendors, and solutions.
- Compare options and make recommendations.
- Build a trusted network of suppliers and partners.
- Coordination & Follow Through
- Work closely with cooks, cleaners, technicians, delivery partners, and vendors.
- Track progress and ensure commitments are met.
- Resolve issues before they impact members.
- Process Improvement
- Document workflows and learnings.
- Identify recurring issues and operational gaps.
- Help build scalable systems and playbooks.
Requirements & Tech Stack
- Experience: 0–3 years of experience in operations, hospitality, concierge, customer experience, executive assistance, or related fields.
- Communication: Strong written and verbal communication skills.
- Languages: Fluency in Hindi, Kannada, and English preferred.
- Attributes:
- High ownership and proactive problem-solving ability.
- Strong organizational skills and attention to detail.
Location & Work Schedule
- Location: Indiranagar, Bangalore
- Work Arrangement: Full-time, Work From Office
- Work Week: 5 days a week, including Saturdays and Sundays. Team members receive 2 rotational weekdays off.
- Shift Timings: Flexible based on operational requirements
- Morning Shift: 5:00 AM – 2:00 PM
- Evening Shift: 2:00 PM – 11:00 PM