Executive AR, Voice Process

About the Role

Access Healthcare is hiring Graduate Freshers for an Analyst AR Follow Up role in a US Healthcare KPO voice process.

Location: Embassy TechZone, Rajiv Gandhi InfoTech Park - Phase II, Hinjewadi, Pune 411057

Shift: Night (6 PM to 3 AM)

Cab Facility: Yes, both sides (Pick up & Drop) within the Hiring Zone.

Key Responsibilities

• Handle Accounts Receivable (AR) Follow-Up activities for US healthcare clients.
• Follow up with insurance companies/payors regarding outstanding medical claims and payments.
• Review claim and account information to identify pending or unpaid claims.
• Contact insurance payors to check claim/payment status.
• Identify reasons for claim denials, delays, underpayments, or non-payment.
• Maintain accurate records of follow-up activities and account status.
• Work on assigned accounts and meet daily/weekly productivity and quality targets.
• Coordinate with internal teams to resolve claim-related issues.
• Ensure timely and accurate documentation of all follow-up actions.
• Follow company processes, quality standards, and compliance requirements.
• Communicate professionally with US-based clients/payors.

Requirements & Tech Stack

• Basic knowledge of MS Office and computer applications.

Qualifications

• Graduate from a recognized university/institution.
• Freshers are eligible to apply.
• Good communication skills, particularly in English.
• Willingness to work in a fixed night shift.
• Candidates should be comfortable working in a process-driven B2B environment.
• Candidates who can join immediately or within a short notice period are preferred.

Perks & Benefits

• Competitive Salary, PF, Gratuity, Meal, Medical Insurance.
• Both-side cab (Pick & Drop) facility provided within the hiring zone.
• Fixed Saturday & Sunday off.
• Fixed night shift (6pm to 3am).
• Opportunity to work with a US Healthcare KPO.
• Learning and career growth opportunities.
• Professional B2B work environment.