Chat Sales Intern

About Hobo.Video

Hobo.Video is an interactive social commerce platform that connects brands, influencers, and customers through engaging conversations and digital experiences. Our goal is to enhance customer engagement and drive sales through innovative chat-based solutions.

Role Overview

We are looking for a Chat Sales Intern who has a good typing speed and a strong sales motivation. This role involves engaging with potential customers via chat, understanding their needs, and converting inquiries into successful sales.

Key Responsibilities

• Engage with customers via chat to understand their needs and provide product recommendations
• Handle inbound and outbound chat inquiries to drive sales conversions
• Maintain a fast response time while ensuring high-quality customer interactions
• Build relationships with potential customers and encourage repeat purchases
• Work towards achieving daily and monthly sales targets
• Track customer interactions and update sales reports regularly
• Collaborate with the marketing and product teams to improve customer experience
• Stay updated on product knowledge, sales strategies, and customer behavior trends

Requirements & Tech Stack

• Fluent in Hindi and English communication skills
• Good typing speed with accuracy in communication
• Strong sales motivation and a goal-driven mindset
• Excellent written communication skills for chat-based interactions
• Ability to understand customer needs and provide appropriate solutions
• Basic knowledge of sales techniques and persuasion strategies
• Strong problem-solving skills and ability to handle customer objections
• Ability to multitask and manage multiple chat conversations effectively
• A positive, proactive, and self-motivated attitude
• Willingness to learn and adapt in a fast-paced environment
• Prior experience in chat support or sales (even as a freelancer or academic project) is a plus

Qualifications

• Open to freshers, college students, or recent graduates from any degree background