Account Manager

About the Role

Full-time positions starting Spring/Summer 2027. C.H. Robinson is reimagining its entry-level Account Manager role to create an accelerated pathway for high-potential new graduates. From day one, you’ll be immersed in high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. As part of our 24-month Program, you’ll benefit from structured training, cross-functional rotations, and mentorship. This role is on-site four days a week, with flexibility to work remotely one day a week.

Key Responsibilities

• Develop broad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time problem solving.
• Build and maintain trust-based relationships with a portfolio of customers by understanding their business and solving supply chain challenges.
• Own shipment execution end to end, from planning through delivery, using digital and AI enabled insights to anticipate risk and deliver reliable outcomes.
• Leverage data analytics and technology to identify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability.
• Participate in customer business reviews and planning sessions, gradually taking on ownership and identifying opportunities such as new lanes, service expansions, and value-added solutions.
• Collaborate with sales, pricing, operations, and capacity teams, rotating through key functional areas.
• Embrace an ownership mindset in your work; proactively engage in improving processes, removing operational friction, and implementing best practices.
• Other duties or responsibilities as assigned.

Requirements & Tech Stack

• Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
• Experience using customer perspective to guide decisions and actions.

Preferred Qualifications

• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations.
• Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams.
• Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving.
• Values a diverse and inclusive work environment.