Hourly Assistant Mgr

About the Role

The full-time Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its employees, acting as a representative of Regal consistent with its mission statement and policies. This role requires nights, weekends, and holidays.

Key Responsibilities

• Upholding and administering all theatre policies.
• Training, developing, coaching, and supervising non-management employees.
• Performing all staff positions as required.
• Operating all projection and audio-visual equipment (hardware and software), including film handling and maintenance.
• Working knowledge of booth and projection technology, including maintenance, programming, TMS operation, and related projection skills.
• Ensuring required alcohol certification and training are current where applicable.
• Monitoring risk management related to employee and patron safety, loss prevention, emergency situations, and accident handling/reporting.
• Ensuring guest satisfaction.
• Counting, depositing, and reconciling all receipts (cash, credit cards, coupons, gift cards, checks, discount tickets, etc.).
• Knowledge and compliance of dress code.
• Completing or being in the process of completing the management certification program.
• Reviewing and understanding the ROM.
• Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating cast members, with oversight from the General Manager or senior management, and after conferring with Human Resources.
• Administering applicable paperwork and upholding company policies related to Human Resources.
• Controlling costs, including direct operating expenses.
• Purchasing and ordering concession and café stock and other supplies.
• Managing inventory and auditing processes for supplies.
• Supervising theatre maintenance (building and grounds), including performing minor repairs and obtaining qualified personnel for larger concerns.
• Marketing and promotions of feature film engagements.
• Scheduling movie show times and timely delivery of show times to all channels.
• Reading and understanding training materials on subjects such as sexual harassment and discrimination.
• Additional duties as assigned by the GM or other senior manager.

Requirements & Tech Stack

• PC platforms
• Basic office programs including e-mail, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment.
• Ability to devise and access different filing systems.
• Dexterity with tools and equipment, and perform mechanical tasks.

Qualifications

• High School Diploma or equivalent.
• At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof.
• Potential leadership and/or management skills may be considered subject to VP approval.
• If the theatre sells alcohol and duties include selling/serving alcohol, must be of legal age and complete legally required state/local training and certification.
• Must complete Regal Responsible Beverage Server training on Regal Online University.
• Good public speaking skills.
• Ability to effectively communicate in oral and written form with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly and directly, and explain information.
• Ability to perform calculations with speed and accuracy, and identify/correct errors.
• Ability to identify problems, gather data, and note possible causes.
• Ability to evaluate information, recognize alternatives, reach conclusions, and recommend solutions.
• Ability to take initiative and perform tasks with minimal supervision.
• Ability to perform under pressure and/or opposition.
• Ability to interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
• Ability to establish goals, budget time, and set priorities.

Physical Demands

• Frequently required to stand, walk, sit, use hands to finger/handle/feel, reach with hands/arms, and talk or hear.
• Occasionally required to climb or balance, and stoop, kneel, crouch, or crawl.
• Regularly required to lift up to 60 lbs.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.