Medical Assistant Neurosurgery Clinic Full

Job Title: Medical Assistant Neurosurgery Clinic

Employment Type: Full-time

Shift: Days

About the Role

The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine. This role is integral to supporting physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow, maintaining safe patient care areas, promoting patient satisfaction, and safeguarding patient confidentiality.

Key Responsibilities

• Escort patients to exam rooms, verify identity with two identifiers, and prepare patients for examination.
• Obtain accurate vital signs.
• Document reason for visit and update/confirm allergies, smoking history, and pharmacy information.
• Promptly inform the provider and registered nurse of any significant change in vital signs or acute symptoms.
• Anticipate and set up equipment or supplies needed for visits.
• Clean and prepare exam rooms for the next patient.
• Respond to needs to expedite visits and maintain patient flow, prioritizing tasks accordingly.
• Assist practitioners with medical and surgical procedures, including:
• Electrocardiogram (ECG)
• Venipuncture
• Immunizations
• Setting up procedure trays
• Specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing
• Prepare and stock all exam rooms by following established protocols for disinfecting and sterilizing equipment and instruments.
• Participate in environmental safety rounds.
• Maintain vaccine/medication inventory.
• Monitor and maintain equipment and instruments according to clinic guidelines.
• Assist in ordering supplies and correctly dispose of expired items.
• Adhere to office opening and closing procedures.
• Accept and perform delegated responsibilities positively.
• Offer assistance to colleagues.
• Attend and participate in staff meetings.
• Communicate appropriately and effectively with patients and the patient care team (in-office and by phone).
• Perform delegated procedures common to the specialty area in a safe, effective, and efficient manner.
• Perform all other duties as assigned by the Supervisor or Manager.

Requirements & Tech Stack

• High school diploma or GED.
• Current certification in one of the following, or written proof of eligibility to take one of the certification exams:
• American Association of Medical Assistants (AAMA)
• American Medical Technologists (AMT)
• National Center for Competency Testing (NCCT)
• National Healthcareer Association (NHA)
• National Association for Health Professionals (NAHP)
• Accepted documentation for new MA Graduates within six months of graduation: A letter from the school or certifying body.
• Accepted documentation for Non-Certified MAs or graduates past six months: A letter from the certifying body.
• Within the first six months of employment, completion of one of the following certifications is required (up to two test attempts):
• Certified Medical Assistant (CMA) through AAMA
• Registered Medical Assistant (RMA) through AMT
• National Certified Medical Assistant (NCMA) through NCCT
• Certified Clinical Medical Assistant (CCMA) through NHA
• Nationally Registered Certified Medical Assistant (NRCMA) through NAHP
• Signed acknowledgement during onboarding that certification must be attained within six months as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Strong computer skills.

Preferred Qualifications

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical records.