Associate Manager, GBS CPM

Key Responsibilities

• Support the delivery of strategic CPM reporting and analytics through accurate and timely management of OPAC and FTP reporting processes.
• Contribute to continuous process improvement by identifying opportunities for automation, data optimization, and reporting enhancements across CPM reporting activities.
• Support implementation and assessment of Model X enhancements by evaluating business impacts and providing analytical insights to stakeholders.
• Help the team to pursue the strategic intent and agenda for CPM.
• Enhance stakeholder experience by ensuring timely, accurate, and reliable delivery of management information, trackers, dashboards, and analytical reports.
• Provide daily, real-time monitoring and governance of the end-to-end data process flow across interconnected systems, performing validation checks, identifying anomalies, coordinating investigations, and ensuring timely resolution of data quality issues.
• Establish robust controls, monitoring routines, and escalation protocols to reduce the risk of future operational incidents for both CIB and CB, analyzing the reason for RWA, FTP, OPAC and any other balance sheet related risk metric movement.
• Provide a single point of accountability for cross-functional coordination, bridging gaps between data producers and consumers, and improving transparency across the operating model.
• Develop and maintain various CPM MI Dashboards (e.g., CPM MI, CG Simulation).
• Strengthen governance, accelerate issue resolution, review modelling and reporting outputs, and support the scalability of future business and regulatory initiatives.
• Design, establish, and maintain the end-to-end data linkage between the Bank’s Trade processing systems and Model X, ensuring Small & Medium Enterprise activity is correctly identified, mapped, and incorporated into the modelling process.
• Govern and monitor the integrity of data flows across all relevant downstream systems, ensuring consistency of data consumption and calculation outputs.
• Serve as the key point of coordination between business, modelling, treasury, and technology teams to resolve data quality issues, implement enhancements, and support future modelling requirements.
• Lead and maintain a comprehensive business Cost of Funds (COF) deep-dive management information framework.
• Identify, quantify, and track potential COF optimization opportunities, with a particular focus on key client relationships and balance sheet structures.
• Compliance with all relevant process procedures, guidelines, rules, and regulations.
• Work and solve problems independently in a deadline-oriented environment.
• Foster effective collaboration with regional stakeholders, business teams, and cross-functional partners to support reporting and analytical requirements.
• Embed new Operational Risk framework into monitoring processes and report escalations to Management.
• Monthly monitoring of CST and performance measurement of KCIs.
• Ensure compliance with data governance frameworks, reporting standards, and operational control requirements.
• Adhere to all mandatory training, certifications, and governance requirements while supporting CPM reporting.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.
• Participate in at least 2 days of volunteering per year.
• Participate in engagement activities.
• Be motivated and actively engage in activities like innovation and automation initiatives.
• Hold assigned roles of First Aider / Fire Warden / ADCC as appropriate.

Requirements & Tech Stack

• Strong knowledge in banking products across asset classes (Lending/FX/Rates/ Equity/ Credit and Commodities).
• Technical skills: Hands-on experience in SQL, SAS, Python, Excel & Tableau.
• Data skills: ETL basics, Data Wrangling.
• Excellent communication skills - verbal and written.
• Ability to work under pressure.
• Excellent attention to detail.
• Ability to work in a global team.
• Working knowledge in AI/ML concepts is an advantage. Theoretical knowledge is expected.
• Working knowledge in MS Excel, Access.
• Working knowledge of the Group’s businesses, governance structure, and approach to risk management.
• Experience in major regulatory programs in the Risk/Finance, Banking industry – BCBS, IMM, CVA etc is preferred.

Qualifications

• Post-Graduation in Finance.
• Any technical certification in MS Office Advanced tools / SQL / Tableau / SAS will be preferred.

Key Stakeholders

• CIB office
• Finance teams
• Transaction Services Sales & Product partners
• Associated Technology partners
• Syndications
• Business desks
• GBS Management team