
Associate
31 Parallel
About the Role
This is an Associate role at 31 Parallel.
Key Responsibilities
- Handle partners through calls.
- Provide resolution to the partner post the customers' requirement.
- Meet daily/weekly/monthly targets assigned as per business requirements.
- Ensure the delivery of services maintaining the required quality standards.
- Maintain reports of the work assigned on a day-to-day basis and report to the up-line manager.
Qualifications
- Proficient in English and Hindi verbal communication skills.
- Basic knowledge of operating a computer/system.
- Ability to handle customer requirements/queries effectively.
- Flexible with changing requirements and self-motivated to deliver results in time.



