Associate

31 Parallel

ShimlaFresher2d agovia Naukri

About the Role

This is an Associate role at 31 Parallel.

Key Responsibilities

  • Handle partners through calls.
  • Provide resolution to the partner post the customers' requirement.
  • Meet daily/weekly/monthly targets assigned as per business requirements.
  • Ensure the delivery of services maintaining the required quality standards.
  • Maintain reports of the work assigned on a day-to-day basis and report to the up-line manager.

Qualifications

  • Proficient in English and Hindi verbal communication skills.
  • Basic knowledge of operating a computer/system.
  • Ability to handle customer requirements/queries effectively.
  • Flexible with changing requirements and self-motivated to deliver results in time.

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