Consultant, GBS, Operational Finance

Deloitte

Key Responsibilities

• Support Finance transformation initiatives that improve end-to-end Finance operations, operating models, service delivery, and enabling technologies.
• Support project delivery by preparing materials for meetings, workshops, and client presentations, and tracking issues, risks, decisions, dependencies, and status.
• Analyze current-state Finance processes, operating models, and governance structures to identify improvement opportunities across Invoice to Pay, Invoice to Cash, and Record to Report.
• Assist in developing future-state process designs, business requirements, and implementation approaches that incorporate ERP, workflow, automation, analytics, and artificial intelligence solutions.
• Support research and analysis of generative AI, agentic AI, intelligent automation, and predictive analytics use cases relevant to Finance Operations.
• Help document hybrid human-AI workflows, including where human judgment is required and where AI agents or automation can execute, monitor, and escalate work.
• Contribute to the evaluation of technology platforms and emerging solutions that can move Finance Operations beyond point-solution pilots toward embedded, scalable capabilities.
• Support the development of governance considerations for AI and automation use within Finance Operations, including oversight, exception handling, and responsible adoption.
• Contribute to strategic planning, stakeholder engagement, and change management activities, including communications, training support, workforce adoption, and reskilling considerations.
• Collaborate with Deloitte teams, client stakeholders, and technology teams to support proposal development, project execution, and high-quality deliverables.
• Contribute to knowledge sharing, practice development, and the growth of Deloitte's AI-enabled Operational Finance offerings.

Requirements & Tech Stack

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to support projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines and provide clear guidance to others.
• Strong curiosity about emerging technologies and their practical application to Finance Operations.
• Ability to translate complex business, process, and technology concepts into clear, actionable insights.
• Willingness to learn and apply new AI-enabled tools, methods, and ways of working.
• ERP platforms
• Tableau
• Power BI
• ServiceNow
• Salesforce
• HighRadius
• BlackLine
• Basware
• Workflow tools
• Automation solutions
• Artificial intelligence use cases in Finance Operations
• Generative AI tools
• Intelligent automation
• Predictive analytics
• AI-enabled workflows

Qualifications

• 2+ years of consulting or industry experience supporting Finance Operations, shared services, process improvement, or transformation initiatives, including Invoice to Pay, Invoice to Cash, and/or Record to Report.
• Bachelor's degree from an accredited university in Business, Finance, Accounting, Engineering, Information Systems, or a related discipline.
• Experience supporting the analysis, design, or implementation of business processes, operating models, or governance frameworks.
• Experience developing client-ready analyses and materials using Microsoft Excel and Microsoft PowerPoint.
• Experience with one or more of the following: ERP platforms, Tableau, Power BI, ServiceNow, Salesforce, HighRadius, BlackLine, Basware, workflow tools, automation solutions, or artificial intelligence use cases in Finance Operations.
• Exposure to generative AI tools, intelligent automation, predictive analytics, or AI-enabled workflows.
• Ability to interpret data and communicate data-driven insights to diverse audiences.
• Understanding of or exposure to process improvement and change management concepts.
• Ability to travel 50%, on average.
• Must be legally authorized to work in the United States without the need for employer sponsorship.