Sales Associate

About the Role

Gavin Spaces is a growing organization focused on delivering high-quality products and services. The Sales Associate role is a full-time, on-site position based in Delhi, India.

Key Responsibilities

• Engage with customers in person.
• Understand customer requirements.
• Present suitable products or solutions.
• Guide customers through the buying process.
• Manage inquiries.
• Provide product information.
• Prepare quotations.
• Follow up with prospective and existing customers to support sales closures.
• Maintain accurate sales records.
• Coordinate with internal teams to ensure timely delivery or service.
• Support visual merchandising or showroom readiness as needed.
• Build long-term customer relationships.
• Contribute to meeting individual and team sales targets.

Requirements & Tech Stack

• Proficiency with basic computer applications (e.g., email, spreadsheets, and point-of-sale systems) is beneficial.

Qualifications

• Demonstrated ability to communicate clearly, listen actively, and present information professionally to diverse customers.
• Strong customer service orientation, with the ability to understand customer needs, provide appropriate solutions, and resolve basic issues or concerns.
• Basic numeracy and comfort working with pricing, discounts, and sales documentation, including quotations and invoices.
• Organizational skills to handle multiple inquiries, maintain accurate records, and follow up consistently on leads and opportunities.
• Comfort working in an on-site, customer-facing environment, including a professional appearance and punctual work habits.
• Ability to collaborate with colleagues and support a positive team culture focused on shared goals and accountability.
• Familiarity with sales or retail environments is preferred; prior experience in sales, customer service, or related roles is an advantage.
• Minimum educational qualification typically at the high school or undergraduate level; additional sales or business training is a plus.