Graduate Trainee, Logistics

Role Purpose

To support logistics operations by coordinating shipments, documentation, service provider follow-ups, transportation tracking, and reporting activities to ensure timely, compliant, cost-effective, and reliable fulfilment of internal and external customer requirements.

Key Responsibilities

• Run Freight Settlement Document (FSD) worklists for all modes of transportation daily to identify root cause and implement corrective action measures to allow FSD to generate in a timely fashion.
• Monitor FSD root causes against benchmark metrics to pro-actively highlight areas of opportunity and improvement through gap analysis and regular communication with key stakeholders. Provide monthly reporting summary to gauge progress and areas of escalation.
• Managing all master data maintenance in SAP Transportation Management (TM) module. Work closely with Logistics Procurement and/or Operations contacts to ensure data is in the correct format and updated into SAP in a timely fashion.
• Regular update of Actual Time of Arrival (ATA) data into SAP. Collect information from various sources, convert into a standard template, and carry out upload process to populate values into SAP system.
• Regular review of daily Less-than-Container (LCL) reports and make updates of missing key data fields into SAP in support of ocean track and trace activities.
• Timely refresh of Logistics specific Power BI reports on a regular basis.
• Monitor and respond timely to inquiries sent via the TM Master Data Analyst mailbox. Liaise with key stakeholders as required based on requests submitted.
• Collaborate with subject matter experts and stakeholders to develop and document current processes and procedures within the global Logistics area.
• Assist with integration activities for future acquisitions.
• Develop expertise within areas of order management, Logistics procurement, SAP TM, and freight audit & payment.

Requirements & Tech Stack

• Bachelor's degree in Supply Chain Management, Logistics, Operations, Commerce, Business Administration, Engineering, or a related discipline.
• Strong interest in logistics operations, transportation management, customer fulfilment, data analytics, and supply chain process excellence.
• Fresh graduate or early-career candidate with internship/project exposure in logistics, supply chain, operations, warehouse, transportation, customer service, or data reporting preferred.
• Good written and verbal communication skills with the ability to coordinate across functions and follow through on open actions.
• Working knowledge of MS Excel; familiarity with Power BI, SAP, ERP systems, or analytics tools will be an added advantage.

Skills, Competencies

• Fluent in English Language
• Customer Focus
• Collaboration and Stakeholder Coordination
• Effective Communication
• Logistics Process Acumen
• Data Accuracy and Reporting Discipline
• Accountability, Ownership, and Follow-through
• Problem Solving and Continuous Improvement Mindset
• Learning Agility and Digital Orientation