Intern, Experience & Events

Broad River Retail

About the Role

The Intern, Experience & Events reports directly to the Senior Manager, Experience & Events and is part of the People team. This role will be responsible for assisting the Experience & Events Team with projects related to Broad River Retail’s culture development and employee engagement and retention. This internship will provide insights into creating and maintaining an exceptional employee experience.

Key Responsibilities

• Ensure the Memory Maker experience is intentionally and professionally cared for by taking ownership of key tasks that contribute to exceptional employee experience.
• Support the coordination and execution of company-wide employee recognition and reward programs.
• Collaborate with partners across departments to support shared goals and deliver high-quality results.
• Support the maintenance of current employee support programs through communication, attention to detail, and follow-through.
• Assist in the planning and execution of company celebrations, engagement activities, and events.
• Assist in the planning and execution of company-wide events including annual awards celebrations, training summits, store ribbon cuttings, and people team initiatives.
• Collaborate with the Experience & Events team to write, design, and refine internal communications.
• Support the Day One experience, coordinating the packaging and distribution of onboarding gifts and the creation of Day One videos welcoming new hires.
• Execute administrative tasks such as gift ordering and tracking, program management and tracking, and scheduling.
• Use sound judgment and maintain confidentiality when working with sensitive information.
• Take initiative in identifying opportunities to improve processes and elevate the employee experience.

Workplace Environment

• Reports to the Fort Mill, SC corporate office.
• Follows a Monday through Friday hybrid work schedule.
• Spends prolonged periods sitting at a desk and working on a computer.
• Regularly uses computers and other technology.
• Performs repetitive bending, lifting, and squatting as needed.
• Stands and walks for extended periods of time.
• Travels to company locations as needed, including occasional overnight travel.
• Routinely lifts up to 15 lbs. independently and team lifts heavier items.
• Communicates effectively verbally, in writing, and electronically.
• Works independently and collaboratively within an office-based team environment.

Qualifications & Tech Stack

• Education: Working toward or recently completed a degree in Human Resources, Business, Communications, or a related field.
• Effective Communication: Ability to clearly and professionally communicate through written and verbal channels.
• Professionalism & Collaboration: Demonstrate a high degree of professionalism while building positive working relationships and collaborating effectively with peers.
• Initiative & Problem-Solving: Take initiative, demonstrate ambition, and proactively identify solutions while remaining flexible and adaptable to change.
• Organization: Maintain an organized approach to tasks and responsibilities while supporting team priorities in a fast-paced environment.
• Technical Proficiency: Strong computer skills, including knowledge of Microsoft PowerPoint and Excel.
• Design & Presentation Tools: Experience using Canva and/or Beautiful.ai to create engaging visual content and presentations is preferred.
• Attention to Detail & Time Management: Maintain accuracy while balancing multiple priorities, managing competing deadlines, and ensuring work is completed efficiently and effectively.