Field Property Claims Adjuster

Field Property Claims Adjuster

Fort Worth, Arlington, Euless, TX Territory

About the Role

Farmers Insurance is seeking a Field Property Claims Adjuster. This is a field role requiring travel to and from policyholder homes. Candidates must currently live within the Fort Worth, Arlington, or Euless TX area and NORTH of Interstate 20 to be eligible.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Act as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engage regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Perform additional duties as assigned.
• Promote safety at all times and comply with safety/ergonomic standards.
• Commit to 1–3 CAT deployments per year.

Requirements & Tech Stack

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage.
• Outgoing personality that would enjoy interacting with a wide variety of people.
• Valid driver's license and Bondable.
• Final candidates will also be subject to a Motor Vehicle Record background check.

Qualifications

• Willingness and ability to climb ladders to inspect roofs and work on rooftops.
• Willingness and ability to work in small, confined spaces that have been damaged; such as attics and crawlspaces.
• Ability to achieve a minimum passing score on all claims training exams.

Physical Actions & Environment

• Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing.
• Speaking (English), Reading (English), Writing (English), & Key Entering.
• Required job duties are performed in the field and an in-home office environment. Exposure to uncontrolled outside environmental conditions, excessive noise levels, chemicals, chemical/biological conditions, moving mechanical parts, areas considered dangerous, and conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Compensation & Benefits

• Starting wage: $27.67/hr. or higher.
• Additional compensation may be offered based on relevant experience and transferable skills.
• Paid training through the University of Farmers.
• Flexibility and independence.
• Total Rewards Benefits Package: 401K and a competitive starting salary.
• Bonus Opportunity (based on Company and Individual Performance).
• Medical, Dental, Vision.
• Health Savings and Flexible Spending Accounts.
• Life Insurance.
• Paid Time Off.
• Paid Parental Leave.
• Tuition Assistance.