Communications Assistant

About the Role

This is a hands-on, office-based, full-time, on-site role in Chicago, IL. The role offers variety where you'll have the opportunity to learn, take ownership of your daily tasks, and build your promotional marketing experience.

Key Responsibilities

• Assist with planning, organizing, and delivering promotional campaigns across different client brands.
• Develop and maintain event schedules, promotional checklists, inventory logs, and campaign trackers.
• Work closely with internal teams and campaign leads to ensure activations stay on schedule.
• Coordinate campaign briefings, prepare promotional materials, take notes, and follow up on action items.
• Monitor campaign milestones, launch deadlines, and promotional deliverables, keeping stakeholders informed of progress.
• Identify potential logistical bottlenecks, supply shortages, or scheduling issues, and help implement practical solutions.
• Liaise with venue coordinators, promotional suppliers, and local partners as required.
• Support the rollout of new brand activations, product launches, and customer engagement initiatives.
• Assist with reviewing and improving promotional workflows to boost campaign reach and efficiency.
• Prepare post-event updates, feedback summaries, presentations, and campaign documentation.
• Track promotional merchandise, display assets, and basic campaign supplies where required.
• Maintain accurate campaign records and ensure assigned tasks are completed and followed through.
• Support different client teams with their on-site promotional and customer outreach requirements.
• Assist with general marketing initiatives and special brand events as they arise.

Requirements & Tech Stack

• Microsoft Office (particularly Excel, Word, and PowerPoint)
• Ability to quickly learn new campaign tools and reporting systems.

Qualifications

• Previous experience in promotions, marketing, retail, hospitality, events, or customer service is ideal, although motivated entry-level candidates are encouraged to apply.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Confidence interacting with customers, venue partners, and internal teams.
• Ability to juggle multiple tasks, manage fast-paced priorities, and meet deadlines.
• Great attention to detail and a practical approach to solving everyday challenges.
• A proactive attitude and willingness to take initiative.
• A positive, adaptable attitude and willingness to pitch in wherever needed.
• Qualifications in marketing, communications, business, or a related field would be an advantage but are not essential.