Entry Level Customer Support Executive
Elevate Now
Bengaluru South, Karnataka, IndiaFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Diploma
- Must know
- Customer serviceOnboardingTroubleshootingOperationsHelp deskCRM
- Work
- On-site in Bengaluru South
- Pay
- Not stated by the employer.
- Skill demand
- Customer service83%Operations8%Troubleshooting7%Onboarding1%of 143 similar fresher jobs posted in India this week
- Listed
- 31 Oct 2026 · still open
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About the Role
This is a full-time, on-site Entry Level Customer Support Executive role based in Bengaluru South.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Provide clear information about Elevate Now’s programs and services.
- Resolve issues in a timely and empathetic manner.
- Guide customers through onboarding steps.
- Troubleshoot basic technical or access-related concerns.
- Escalate complex issues to the appropriate teams.
- Document interactions and maintain accurate records in support systems.
- Follow up to ensure customer satisfaction.
- Collaborate with operations and medical advisory teams to relay customer feedback and support continuous improvement.
Qualifications & Skills
- Strong Customer Support and Customer Service skills.
- Abilities related to Customer Satisfaction and Online Support.
- Basic Technical Support skills.
- Excellent spoken and written communication skills in English.
- Proficiency in local languages is an advantage.
- Ability to work on-site in Bengaluru South.
- Ability to manage time effectively.
- Ability to handle multiple customer requests with attention to detail.
- Comfort using CRM or ticketing tools.
- Familiarity with health, wellness, or service-based businesses is beneficial.
- Minimum of a high school diploma.
- A bachelor’s degree in any discipline is preferred but not mandatory.