Enrollment Technician I
CareFirst BlueCross BlueShield
Washington, DCFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- SalesAccountingAuditingData analysisOperationsExcel
- Work
- Remote
- Pay
- $31.82K–$58.34K a year
- Skill demand
- Auditing14%Sales4%Accounting3%Data analysis1%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 4, 2026 · still open
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About the Role
The Enrollment Technician I is responsible for ensuring that members are accurately enrolled into CareFirst member enrollment systems in a timely manner, and according to the account contract or service agreement. This role involves interacting and coordinating activity with key client account contacts, subscribers, CareFirst Sales, Underwriting, Finance, and Information Technology associates, as well as associates aligned to the Account Installation department of other BlueCross BlueShield Plans.
Key Responsibilities
- Enroll subscribers and dependents for all lines of business as requested via fax, U.S. mail, and/or e-mail.
- Verify enrollment status.
- Make changes to membership records.
- Research and resolve enrollment system discrepancies.
- Process membership terminations and other forms of enrollment events.
- Complete monthly reconciliation process and resolve discrepancies.
- Coordinate with the Account Installation team regarding the member identification card process to ensure cards are not released until all enrollment updates are completed and audited.
- Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill.
Requirements & Tech Stack
- High School Diploma or GED.
- Less than one year experience in membership enrollment, member services, billing, claims operations, and/or data analysis.
- Ability to work effectively in a team environment.
- Ability to adapt swiftly to multiple and rapidly changing priorities.
- Ability to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software.
- Ability to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate CareFirst system.
- Proficiency in Microsoft Office, specifically Excel.
- Ability to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
- Ability to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
- Must be eligible to work in the U.S. without Sponsorship.
Salary Range: $31,824 - $58,344