Customer Success Associate
Stratsol Software Systems Private Limited
HyderabadFresher41m agovia Unstop
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Lead generation
- Work
- On-site in Hyderabad
- Pay
- ₹2.5 LPA
- Skill demand
- Lead generation4%of 98 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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Key Responsibilities
- Handle customer queries and provide support.
- Resolve customer issues to ensure a positive customer experience.
- Communicate effectively with customers.
- Handle inbound and outbound customer calls.
- Assist customers with their queries and concerns.
- Provide accurate information about products and services.
- Resolve customer complaints and issues professionally.
- Maintain customer records and update details in the system.
- Escalate unresolved issues to the concerned department.
- Follow company policies and quality standards.
- Achieve daily and monthly performance targets.
Requirements & Tech Stack
- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts and rotational week-offs.
- Flexibility to work in a voice process.
- Candidates should be immediate joiners preferred.
Qualifications
- Graduates and Undergraduates.
- Good communication skills in English and Hindi/Telugu.
- Good listening and problem-solving abilities.
- Customer handling skills and a positive attitude.