Relationship Banker

About the Role

• Join F.N.B. Corporation as a Relationship Banker and make a difference for the company and your future. This position develops proficiency in basic consumer banking transactions, account servicing, and lending. The role involves executing branch leads, handling customer transactions, and identifying sales or referral opportunities. Adherence to FNB policies, procedures, strategies, and Core Values is expected. The incumbent may be required to work at various locations within the market.

Key Responsibilities

• Promote the sales process through customer greetings, identifying service and product needs, leveraging sales leads, and outbound calling.
• Make recommendations for selling and cross-selling Bank products and services.
• Identify and achieve individual weekly sales/referral goals.
• Incorporate FNB digital products and services into customer interactions.
• Input and maintain effective data quality for all referrals, customers, and applicants using FNB approved branch technology.
• Manage the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Perform routine operational duties, including traditional teller transactions and other operational tasks.
• Perform other related duties and projects as assigned.
• Serve as a risk manager for their business by understanding, reporting, responding to, managing, and monitoring risk as required by F.N.B. Corporation’s risk management program.
• Adhere to regulatory laws and guidelines, which is a required component of all position descriptions.

Requirements & Tech Stack

• MS Word: Basic Level
• MS Excel: Intermediate Level
• MS PowerPoint: Basic Level
• Experience in a related position.
• Knowledge of banking policies, procedures, and consumer products and services.
• Sales and customer service skills.
• Ability to use a personal computer and job-related software.

Qualifications

• Minimum Level of Education Required: High School or GED.
• Minimum # of Years of Job Related Experience Required: 0 years.
• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements: May require overnight travel for training purposes, particularly during onboarding.

Work Authorization: Only candidates legally authorized to work in the U.S. will be considered. Sponsorship for employment-based visas will not be provided.