US-Operations Specialist

About the Role

Apple Retail brings together the best of Apple, offering an exceptional experience through expertise and a commitment to helping people do what they love. We foster an inclusive culture where everyone belongs and is inspired to do their best work.

Key Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Perform product fulfillment tasks and deliver items from Runner requests to customers and team members to create an exceptional customer experience.
• Utilize communication and training resources to stay updated on inventory process changes.
• Execute demo and restocking tasks to support technology and merchandising priorities.
• Assist the Operations Lead with the implementation and maintenance of Apple preservation standards.
• Undertake other tasks as needed, including supporting customer-facing activities.
• Contribute to an inclusive environment by respecting differences and showing curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Requirements & Tech Stack

• Availability to work a schedule based on business needs, including nights, weekends, and public holidays.
• Ability to lift and carry product to various store locations.
• Ability to reliably attend work as scheduled, in line with local laws and subject to approved accommodations.

Qualifications

• Focus on the customer experience, serving both internal and external customers.
• Detail-oriented and organized self-starter.
• Ability to prioritize workload and meet deadlines in a fast-paced environment.
• Team player demonstrating shared responsibility and accountability.
• Trustworthy with sensitive or confidential information.
• Curious and open to learning from others and helping others grow.