Medical Assistant-Internal Medicine Full Time Days

Medical Assistant - Internal Medicine

Northwestern Memorial Hospital

About the Role

This is a Full Time position at 40 hours per week, with a schedule of Monday through Friday, 8:00 am - 4:30 pm. The Medical Assistant supports physicians, nurses, and other licensed medical staff to ensure efficient patient flow, assist with patient care, and perform administrative functions.

Key Responsibilities

• Assure efficient patient flow: Escort patients to exam rooms, identify patients, prepare them for examination, and obtain vital signs.
• Document patient information, including reason for visit, allergies, smoking history, and pharmacy details.
• Inform providers and registered nurses of significant changes in vital signs or acute symptoms.
• Anticipate and set up equipment and supplies needed for visits.
• Clean and prepare exam rooms for the next patient.
• Respond to needs to expedite visits and maintain patient flow, prioritizing tasks accordingly.
• Assist practitioners with medical and surgical procedures, including ECG, venipuncture, immunizations, setting up procedure trays, specimen collection, and CLIA waived testing.
• Maintain exam rooms by preparing and stocking them, following disinfection and sterilization protocols.
• Participate in environmental safety rounds.
• Maintain vaccine/medication inventory.
• Monitor and maintain equipment and instruments.
• Assist in ordering supplies and dispose of expired items.
• Adhere to office opening and closing procedures.
• Interact with patients professionally and friendly to promote patient satisfaction.
• Accept and perform delegated responsibilities positively and offer assistance to others.
• Attend and participate in staff meetings.
• Communicate effectively with patients and the patient care team, both in person and by phone.
• Perform delegated procedures common to the specialty area.
• Perform all other duties assigned by the Supervisor or Manager.

Requirements & Tech Stack

• High school diploma or GED.
• Current certification in one of the listed medical assistant certification exams or must have written proof of meeting eligibility requirements for one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA).
• New MA Graduates within six months of graduation must submit a letter from the school or certifying body.
• Non-Certified MAs or new graduates past six months must submit a letter from the certifying body.
• Within the first six months of employment, complete one of the following certifications after up to two test attempts:
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT)
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• Signed acknowledgement during onboarding that certification must be attained within six months, as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Strong computer skills.

Qualifications

• Zero (0) to two (2) years’ experience in a relevant role.
• Preferred: Completion of an accredited Medical Assistant training program.
• Preferred: One to two years of ambulatory care experience.
• Preferred: Experience with electronic medical records.

Salary

• $19.13 - $25.83 (Hourly Rate)