Beauty Sales Consultant

About the Role

CVS Health is seeking a talented, sales-oriented Beauty Sales Consultant passionate about the retail beauty industry and committed to providing a top-notch client experience. As the primary beauty advisor, you will share the latest beauty trends and techniques through your extensive industry knowledge, build lasting customer relationships, and drive sales within the store's beauty zone.

Key Responsibilities

• Customer Sales Experience:
• Seek out customers to provide a fantastic beauty advisor experience through personalized sales service, effective upselling, suggestive selling, and follow-up contact.
• Engage customers entering the beauty zone, listen to their needs, and provide specialized sales advice.
• Utilize verbal skills to generate sales and stimulate thought processes.
• Act as a brand expert, answering customer questions with detailed product knowledge to maximize sales.
• Educate customers on product usage and benefits using provided facilities.
• Leverage the CVS beauty monthly sampling program to build relationships.
• Operational:
• Participate in and represent company sales programs and events.
• Discuss CVS Beauty Club programs, invite customers to events, and explain promotions to close sales.
• Create and maintain product displays, end caps, and other beauty-specific promotional materials.
• Maintain a well-stocked, merchandised, and clean beauty zone in compliance with hygiene standards.
• Ensure timely and compliant execution of CVS tester sanitation, hazardous waste disposal, and tool cleansing policies.
• Training & Personal Growth and Development:
• Complete initial onboarding and ongoing training programs to ensure up-to-date sales, product knowledge, and selling skills.
• Execute the established sales plan by meeting sales budgets and tracking progress.
• Participate in sales training meetings and calls regarding programs, promotions, new items, brand launches, sales goals, and customer care.
• Strive to exceed prior sales goals and maximize the sales budget.
• Maintain a professional appearance in compliance with company guidelines.
• Stay curious and excited about the latest beauty trends and techniques.
• Seek to further product knowledge and client service skills.

Requirements & Tech Stack

• Sales oriented
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
• Strong interpersonal, organizational, and communication skills
• Goal-driven, with an ability to multi-task
• Ability to work independently and as an integral part of a team in a fast-paced environment
• Ability to handle multiple priorities and quickly learn new procedures
• Available to work a flexible retail schedule (mornings, evenings, weekends, extended hours, "Peak" Hours)
• Must demonstrate the ability and willingness to perform ear-piercing services (training and certification provided)
• In specific CVS stores, bilingual advisors (English and Spanish) are required.
• Must be at least 18 years old

Qualifications

• Prior Beauty Sales Experience (Preferred)
• Current knowledge of beauty products and brands (Preferred)
• Strong passion for beauty (Preferred)
• High school diploma or equivalent (Preferred but not required)

Education

• High School Diploma Or Equivalent (Preferred but not required)