Sales Associate

About the Role

The Sales Associate role is a full-time, on-site position based in Gurugram. The Sales Associate will engage prospective and existing clients, understand their IT requirements, and recommend suitable refurbished laptop and rental solutions.

Key Responsibilities

• Manage inquiries.
• Conduct product demonstrations.
• Prepare quotations.
• Follow up to close sales.
• Coordinate with internal teams for order processing.
• Ensure timely delivery.
• Maintain accurate records in CRM or sales tracking tools.
• Support after-sales service by addressing client concerns.
• Build long-term relationships.
• Contribute to revenue growth and market expansion.

Requirements & Tech Stack

• Comfort with basic computer applications, CRM or sales tools.
• Willingness to learn company systems.

Qualifications

• Strong sales and customer relationship skills, including lead generation, client engagement, and negotiation.
• Communication and interpersonal skills, including clear verbal and written communication and active listening.
• Basic IT and product knowledge relevant to laptops, configurations, and rental solutions, with the ability to explain technical features in simple terms.
• Organizational and time management skills, including handling multiple accounts, maintaining records, and meeting deadlines.
• Problem-solving and service-oriented skills, including resolving customer issues and providing reliable support.
• Previous experience in B2B sales, IT hardware sales, or technology solutions is highly beneficial.
• A bachelor’s degree in business, marketing, IT, or a related field is preferred but not mandatory if relevant experience is demonstrated.
• Ability to work on-site in Gurugram.
• Ability to travel locally to meet clients when required.