Infra Tech Support Practitioner Copy 01
Accenture in India
Gurugram, Haryana, IndiaFresher1d agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- Help desk
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Help desk33%of 100 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
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The Work
- Explore opportunities to build knowledge and support the group.
- Engage in problem-solving discussions.
- Develop expertise in Service Desk Management.
- Foster a collaborative environment to address challenges.
- Ensure production systems are available and operating according to defined service level agreements.
- Drive incident and outage resolution.
- Maintain clear communication throughout the incident resolution process.
- Facilitate the restoration of service to the production environment.
- Establish disaster recovery procedures.
- Maintain data retention practices in alignment with organizational standards.
Requirements & Tech Stack
- Beginner proficiency in Service Desk Management.
- Bachelor's Degree in a relevant field of studies.
Qualifications
- Beginner proficiency in problem solving.
- Intermediate proficiency in communication.
- Beginner proficiency in incident management.
- Intermediate proficiency in disaster recovery planning.
- Beginner proficiency in data retention strategies.