International Pharmacy Intern

About the Role

CVS Health is seeking Foreign Pharmacy Graduates for an International Pharmacy Intern role. This position offers opportunities for professional learning and growth within a culture of continuous improvement, aiming to improve healthcare.

Job Purpose and Summary

As a Non-US Accredited Foreign Graduate, you will play a critical role in delivering CVS Health's purpose of increasing access, lowering costs, and improving quality of care. You will help people on their path to better health by advising on prescriptions and managing chronic and specialty conditions. After successfully passing the FPGEE and TOEFL, you will be eligible to complete the required US Internship hours to develop your knowledge, skills, and abilities as a Pharmacist. You will complete a mixed modality learning plan that utilizes your pharmacy knowledge and skills.

Non-US Accredited Foreign Graduates are required to successfully complete their internship within 18 months. You will gain skills in diverse patient care, practice management, leadership, and education. You will be prepared to complete and pass all required Pharmacist licensure exams and processes within 120 days of completing your US Internship hours.

Under the direct supervision of a Licensed Pharmacist, you will ensure a safe and effective retail pharmacy work environment and deliver exceptional care to each patient. This includes contributing to:

• Patient Safety
• Pharmacy Professional Practice
• Regulatory Requirements
• Quality Assurance
• Customer Service
• Inventory Management
• Workflow Management (excluding final prescription verification)

A key component of this role is keeping customers and patients healthy through the adoption and management of patient care programs.

Key Responsibilities

• Lead with Heart – display empathy and compassion for patients, customers, caregivers, and colleagues.
• Support the Pharmacy Manager in motivating, inspiring, and developing Pharmacy Support Staff by balancing assignments to maximize strengths, address development opportunities, and decrease knowledge gaps.
• Identify critical business opportunities and meaningful solutions to drive growth and improve pharmacy performance.
• Adapt to change and adjust plans to thrive in a dynamic community healthcare setting.
• Seek new ways to grow, collaborate, and deliver better outcomes.
• Align others around the purpose to bring your heart to every moment of your health and gain support and commitment.
• Facilitate a team culture that promotes caring, energy, enthusiasm, and pride.
• Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors.

Customer Service

• Greet each customer in a courteous and professional manner, both in-store and at the drive-thru window.
• Assist pharmacy and front store customers with their questions and concerns.
• Answer the telephone with a warm and friendly greeting.
• Request additional help and work with others to find solutions to maximize customer satisfaction.
• Remove obstacles to make customers’ experiences easier.
• Perform approved register transactions, including cash, check, and charge.
• Bag merchandise upon completion of sale.
• Engage with customers and seek ways to create heartfelt, personalized moments during their visits.

Regulatory

• Maintain customer/patient confidentiality according to HIPAA and company standards.
• Communicate with customers/patients while protecting their confidential drug information.
• Comply with all federal and state laws, rules, and regulations.
• Comply with all CVS policy and standard operations procedures (SOPs).
• Meet requirements for state and federal licensure within an appropriate timeframe.

Pharmacy Operations

• Adhere to CVS workflow and ensure standards are maintained.
• Process prescriptions, including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles, and labeling all prescriptions.
• Resolve third-party rejections and complete any manual claim forms.
• Perform all prescription pick-up procedures in adherence with CVS policy and procedures.
• Access, input, and retrieve necessary information to/from the workstation.
• Maintain in-stock by following inventory management policies and procedures and utilizing appropriate reports for replenishment.
• Assist with putting away drug orders (except Clls) as permitted by law.
• Deliver additional healthcare services as allowable by state regulation, individual certification, and directed by pharmacy leadership, including point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
• Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.

Counseling (Under The Direct Supervision Of a Licensed Pharmacist)

• Offer to counsel and direct customers to the pharmacist if necessary.
• Field medical questions when appropriate.
• Communicate and interact with all healthcare professionals to provide optimal care.
• When applicable, solicit information on a customer’s medical history to give appropriate medical advice.
• Practice and develop duties performed by pharmacists according to law.

Leadership

• Communicate with Field Management and Corporate as needed.
• Participate in all required store operational meetings.
• Support maintaining a clean, organized, and professional pharmacy department according to CVS standards.
• Support scheduling activities according to business needs and workflow model.
• Coordinate/implement the training and development of Pharmacy Support Staff.
• Recognize others and celebrate success.
• Complete all required training programs.

Education

• High School Diploma or General Equivalent Development (GED).
• Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy.
• Active Pharmacy Intern license in the state where the district is located.

Preferred Education

• Eligibility to immunize.

Prior Relevant Work Experience

• Required: 0 to 3 years
• Preferred: 3 to 5 years

Essential Qualifications and Functions

• Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS.
• Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in removal from the role and separation of employment.
• Strong communication and presentation skills.

Skills In

• Results Orientation
• Colleague Engagement
• Active Listening
• Customer and Community Engagement
• Consumer Behavior
• Negotiation and Conflict Resolution
• Patient Counseling
• Emotional Intelligence
• Time Management
• Digital Literacy

Abilities

• Have regular and predictable attendance, including weekends.
• Complete any additional tasks as directed by a supervisor or manager.
• Complete all required training and obtain required licensure (if applicable) within guidelines.
• Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects, including overhead lifting.

Preferred Qualifications

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.).
• Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize.

Pay Range

$30.00 - $42.00 per hour.

Benefits

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs, based on eligibility.

Application Window Closes: 01/31/2027