Process Associate Order Management
IBM
Gurgaon, Haryana, IndiaFresher3m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- AgileMicrosoft Office
- Work
- On-site in Gurgaon
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office17%Agile6%of 100 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
A career in IBM Consulting involves long-term relationships and close collaboration with clients. In this role, you will work for IBM BPO, accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows.
Your Role and Responsibilities
As a Process Associate – Order Management (Health Care - Voice), your primary responsibilities include:
- Coordinating activities associated with Order management
- Recognizing potential threats and suggesting suitable actions
- Adhering to SLAs and timelines
- Resolving inquiries, requests, and concerns, and providing accurate information
- Flexibility to work in shifts.
Requirements & Tech Stack
- Healthcare domain experience
- Ability to handle queries through calls and email follow-ups
- Readiness to work in shifts as needed
- Strong communication abilities with fluency
- Ability to work under pressure
- Proficient in MS Office applications
- Self-directed and ambitious achiever
- Meeting targets effectively
- Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
Qualifications
- Graduate
- 0-1 year of experience in a Healthcare domain