Associate Operations Processor

About This Role

At Wells Fargo, an Associate Operations Processor plays a foundational role in supporting the bank’s operational infrastructure. You’ll complete routine processing activities and help maintain consistent workflows to ensure that core business functions run smoothly and accurately. You will directly contribute to operational efficiency, reliability, and the bank’s ability to deliver consistent service across the organization.

In This Role, You Will

• Support the execution of routine operational processes within established workflows.
• Ensure work is accurately received, tracked, and completed in a timely manner.
• Follow applicable policies, procedures, and compliance requirements when completing work.
• Contribute to consistent workflow execution by following structured processes and guidelines to ensure compliance with internal standards.
• Maintain organized documentation to support consistency and traceability of work.
• Identify and escalate exceptions, errors, discrepancies or issues to more experienced team members or supervisors.
• Prioritize daily work assignments to meet service level expectations and deadlines.
• Collaborate with colleagues to support operational goals and process execution.
• Provide information and operational support to internal partners and stakeholders.

Required Qualifications

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

• Experience executing routine business operations, administrative, or clerical tasks with accuracy, attention to detail, and accountability, and collaboration with team members as needed to support operational objectives.
• Ability to organize, track, and prioritize assigned work within structured workflows to support timely and consistent completion, effective time management, and operational process delivery.
• Apply active listening, critical thinking, problem-solving, and sound judgement while reviewing information to identify, resolve, or escalate issues.
• Experience following procedures, quality standards, and internal guidelines to support consistent, compliant, and reliable operational outcomes.
• Ability to identify and escalate risks to maintain compliance.
• Ability to stay focused and resilient while completing high-volume, repetitive, or process-driven work in a structured environment.
• Candidate must be trained in high-speed typing / number keying (10Key).
• Able to multi-task to accomplish tasks effectively.
• Attention to detail.
• Ability to work quickly & accurately while maintaining acceptable standards of workmanship.
• Quick learner with the ability to retain high volume of information.
• Ability to recognize and escalate any discrepancies identified or noticed while processing.
• Review existing process in detail to identify inherent risks and work with manager/key stakeholders to incorporate controls (both manual and systematic) to enhance overall effectiveness of process.

Job Expectations

• U.S. only: This role is not eligible for Visa sponsorship.
• Work shift – 8:30 pm to 5:30 am (Night Shift) and 4:30 am to 1:30 pm ( Early Morning Shift).
• Shifts will be rotational and may include Sunday Working.
• Process would be operational on Indian Holidays and is aligned to US holidays.