Marketing Technology Developer

About the Role

CLA is seeking an experienced Marketing Technology Developer to join their Information Technology team. This remote position offers growth, flexibility, and a collaborative work environment, supporting the development, configuration, and maintenance of CLA's Sales and Marketing platform, including CRM.

Key Responsibilities

• Develop and enhance Microsoft Dynamics 365 solutions under senior developer guidance, including Dataverse tables, forms, views, dashboards, security roles, business rules, and business process flows.
• Build and maintain Dynamics 365 extensions using C#/.NET plugins, custom APIs, and actions, JavaScript, and supported client-side scripting patterns.
• Create Power Platform solutions using Power Apps, Power Automate cloud flows, Dataverse, and approved connectors to automate business processes and improve user productivity.
• Develop and support integrations between Dynamics 365, ServiceNow, marketing platforms, internal applications, and third-party systems using REST APIs, webhooks, middleware, and secure data-exchange patterns.
• Utilize Azure DevOps for source control, work-item tracking, pull requests, build and release pipelines, solution packaging, and deployment across development, test, and production environments.
• Troubleshoot CRM, Power Platform, integration, and data issues; analyze logs and errors; implement fixes; and coordinate incidents, requests, and change records through ServiceNow.
• Write and execute unit, integration, regression, and user-acceptance test cases; assist with defect resolution; and validate solutions against business and technical requirements.
• Maintain technical documentation for configurations, custom components, integrations, deployment procedures, support runbooks, and data mappings while following coding, security, and data-governance standards.
• Collaborate with administrators, senior developers, and platform owners to translate requirements into technical tasks, estimate assigned work, participate in code reviews, and continuously improve solution quality.

Requirements & Tech Stack

• Microsoft Dynamics 365 CRM and Dataverse
• C# and .NET
• JavaScript
• Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
• REST APIs, webhooks, middleware
• Azure DevOps
• ServiceNow
• XrmToolBox and Level Up (familiarity)

Qualifications

• No experience required; 1 year of relevant experience preferred.
• Software development experience in Dynamics or Power Apps preferred.
• Bachelor's degree or a combination of relevant experience and training may be considered.
• Excellent interpersonal skills with the ability to communicate at all levels.
• Strong problem-solving and creative skills with the ability to exercise sound judgment.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• Ability to troubleshoot Dynamics 365, Power Platform, integration, and data issues.
• Ability to create and execute unit, integration, regression, and user-acceptance test cases and assist with defect resolution.
• Attention to detail regarding data mappings, deployment procedures, and support runbooks.
• Strong analytical, problem-solving, communication, and collaboration skills, with the ability to work effectively with technical and non-technical team members.