Inside Sales Representative
ShikshaVertex
Bengaluru, Karnataka, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Diploma
- Must know
- CRMOnboardingLead generationCustomer serviceAccount managementExcel
- Nice to have
- SalesMarketing
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- CRM21%Lead generation20%Customer service8%Onboarding6%of 134 similar fresher jobs posted in India this week
- Listed
- 6 Nov 2026 · still open
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ShikshaVertex
About the Role
ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals advance toward their desired careers. The platform combines structured learning with internship opportunities and coding environments that assess and refine market-ready skills. Focused on college students across India, ShikshaVertex aims to provide broad access to career advancement opportunities. The organization is committed to empowering learners with practical, industry-relevant skills that support long-term professional success. This is a full-time, on-site position based in Madurai South.
Key Responsibilities
- Engage prospective learners via phone, email, and messaging platforms to understand their career goals and recommend suitable upskilling programs.
- Manage the entire sales cycle, including lead qualification, product explanation, follow-ups, and closing enrollments.
- Maintain accurate records in the CRM system.
- Coordinate with academic and support teams to ensure a smooth onboarding process.
- Contribute to sales targets and revenue growth.
- Monitor learner feedback.
- Support high levels of customer satisfaction.
- Participate in campaigns or events that increase program awareness.
Requirements & Tech Stack
- Inside Sales skills: Experience handling inbound and outbound calls and converting inquiries into enrollments.
- Customer Service and Customer Satisfaction skills: Ensuring responsive support and positive learner experiences throughout the sales process.
- Lead Generation skills: Ability to identify, qualify, and nurture prospective learners through multiple channels.
- Account Management skills: Maintaining ongoing relationships, tracking learner progress, and supporting renewals or upselling opportunities.
- Strong communication and interpersonal skills, with the ability to explain complex program details clearly and persuasively.
- Comfort using CRM tools, spreadsheets, and online communication platforms to manage daily activities and track performance.
- Goal-oriented mindset with the ability to work in a structured, target-driven environment and collaborate effectively with cross-functional teams.
Qualifications
- A diploma or degree in business, marketing, or a related field is preferred.
- Prior experience in education, e-learning, or inside sales is an advantage.