Service Associate, Insurance Services, H&B
Paychex
Phoenix, AZFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- Customer serviceSalesforceHRIS
- Work
- On-site in Phoenix
- Pay
- Not stated by the employer.
- Skill demand
- Customer service71%Salesforce8%HRIS2%of 99 similar entry-level jobs posted in the US this week
- Listed
- Oct 31, 2026 · still open
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About the Role
Under significant guidance and direction, provides customer service for a single Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.
Key Responsibilities
- Delivers quality service to Paychex clients via phone, email, chat, and other avenues.
- Develops and maintains a basic working knowledge of a single Paychex product.
- Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS.
- Performs data input, maintaining strong prioritization and organization.
- Documents all interactions.
Qualifications
- Associate's Degree - Preferred.
Paychex Values
- Act with uncompromising integrity.
- Provide outstanding service and build trusted relationships.
- Drive innovation in our products and services and continually improve our processes.
- Work in partnership and support each other.
- Be personally accountable and deliver on commitments.
- Treat each other with respect and dignity.