Entry Level Field Engineer

About the Role

The Entry Level Field Engineer is a full-time, on-site role based in San Francisco, CA. This position involves visiting client locations to install, configure, and maintain IT and related technical systems.

Key Responsibilities

• Visit client locations to install, configure, and maintain IT and related technical systems, following established procedures and safety standards.
• Diagnose and troubleshoot hardware and software issues.
• Provide technical support.
• Document work performed.
• Escalate complex problems to senior engineers as needed.
• Collaborate with project teams.
• Support implementation activities.
• Communicate clearly with clients to explain technical findings and recommended solutions.
• Assist with basic project coordination tasks, including status reporting and ensuring timely completion of assigned field work.

Requirements & Tech Stack

On-site role in San Francisco, CA.

Willingness to travel locally within the San Francisco Bay Area for client site visits as required.

Qualifications

• Strong troubleshooting and technical support skills to diagnose and resolve field issues efficiently.
• Effective communication skills to interact clearly with clients, team members, and management.
• Field service skills, including on-site installation, maintenance, and adherence to safety and quality standards.
• Basic project management skills to support planning, coordination, and tracking of field activities.
• Ability to learn new technologies quickly, follow technical documentation, and apply standard operating procedures.
• Strong organizational skills, attention to detail, and reliability in meeting schedules and commitments.
• Relevant educational background such as an associate or bachelor’s degree in engineering, information technology, or a related field is preferred.