Support Associate

About the Role

• Full-time, On-site position in Kolkata, West Bengal.
• Night Shift.
• For Freshers Only.

Key Responsibilities

• Use AI-powered platforms to support client tasks.
• Draft and refine written content.
• Perform online research.
• Organize information.
• Assist with basic data handling.
• Explore AI tools.
• Adapt to emerging technologies.
• Experiment with new platforms.
• Follow structured workflows for accurate and timely project delivery.
• Collaborate with colleagues.
• Respond to client requests.
• Maintain work documentation.
• Continuously improve processes through technology.

Requirements & Tech Stack

• Excellent English Communication Skills – spoken and written.
• Strong understanding of AI Tools and AI-powered platforms.
• Familiarity with ChatGPT, Google Gemini, Claude, and other AI tools.
• AI Prompt Writing and Prompt Engineering fundamentals.
• Ability to adapt to new technologies, tools, and digital platforms.
• Strong Online Research and Information Gathering Skills.
• Good Computer Skills and Digital Literacy.
• Written Content Drafting, Editing, and Refinement.
• Analytical Thinking and Problem-Solving Skills.
• Attention to Detail and Time Management.
• Ability to follow instructions, workflows, and deadlines.
• Professional Communication and Team Collaboration.
• Willingness to work Night Shift from the Kolkata office.
• Candidates must be willing to work full-time, on-site in Kolkata.
• Night Shift availability is mandatory.
• Curious about Artificial Intelligence.
• Actively explore new technologies.
• Understand practical applications of AI tools.
• Can quickly adapt to changing digital workflows.

Qualifications

• Completed Secondary Education (Minimum).
• Diploma or Graduate degree in any discipline is an advantage.
• No prior work experience required.