Client Service Associate
Teal India
Bengaluru, Karnataka, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer service
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Customer service44%of 99 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
The Client Service Associate will manage client communication, handle inbound calls, and resolve escalations, acting as a liaison between the legal team and clients. This role is based in Bengaluru and requires proficiency in speaking fluent Hindi. The position demands the ability to address client concerns professionally, ensuring timely resolution of queries and client satisfaction.
Key Responsibilities
- Ensuring timely updates are provided to clients on the status of initiated cases.
- Managing inbound calls from clients with a proactive approach.
- Addressing and resolving any concerns, queries, or challenges faced by clients and the legal team regarding ongoing Maharashtra and Gujarat cases.
- Handling escalations calmly and professionally.
- Building and maintaining strong relationships with clients to ensure their satisfaction.
- Following up with clients over email and phone call to secure necessary documents for case processing.
Requirements & Tech Stack
- Proficiency in speaking fluent Hindi.
- Ability to draft and respond to emails concisely and clearly.
- Experience working with software tools and Google Sheets.
- Non-tech role.
Qualifications
- Excellent verbal communication and interpersonal skills to interact effectively with clients and team members.
- Strong command over spoken Hindi.
- Proficiency in Marathi or Gujarati is an added advantage.
- Ability to handle client concerns and queries efficiently, providing quick and effective solutions.
- 6 months - 1 year of experience in inbound voice process.