Asset & Configuration Engineer
Wipro
Mumbai0–5 yrs2h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Microsoft OfficeWindowsTroubleshootingOperationsVulnerability managementNetworking
- Work
- On-site in Mumbai
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting56%Operations36%Windows26%Microsoft Office3%of 100 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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Key Responsibilities
- Provide Technical Support for Desktop, Lotus Dominos mail client, and MS Office products.
- Installation and troubleshooting of Operating systems (Windows 10).
- Assist users with day-to-day IT operations issues.
- Monitor pending tickets and ensure regular updates.
- Troubleshoot 1st level Local network related issues.
- Troubleshoot 1st level laptop hardware related issues.
- Monitor ticket SLAs and act against SLA warnings.
- Troubleshoot application related issues.
- Configure & update Antivirus software.
- Resolve all Hardware and Paper Jam Issues with respect to Printers.
- Coordinate with Hardware support teams and resolve any hardware failures in the printers.
- Resolve any issues for the print service due to virus in the network.
- Manage Software Vulnerabilities and End of life and Blacklisted software for endpoint devices.
- Perform software Installation, Updating, and Removal.
Requirements & Tech Stack
- Software Asset Management
- Windows 10
- Lotus Dominos
- MS Office
- Antivirus software
- Printers (Hardware and Paper Jam issues)
- Active Directory, DNS, DHCP (Basic understanding)
- Excel and reporting (Basic knowledge)
- Windows patching
Qualifications
- 1-3 years of experience in Software Asset Management.
- Basic knowledge of any software license management tool.