Ocean Customer Experience Specialist
A.P. Moller - Maersk
Chennai, Tamil Nadu, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OnboardingOperations
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations12%Onboarding3%of 109 similar fresher jobs posted in India this week
- Listed
- 28 Oct 2026 · still open
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About the Role
The Ocean Customer Experience Specialist role is part of the Customer Experience stream, which provides services to customers after they are onboarded in the Maersk environment. The Administrative stream includes those who primarily support others by performing skilled technical, administrative, or operational tasks.
Key Responsibilities
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- Performing skilled technical, administrative, or operational tasks
Requirements & Tech Stack
- Skilled in performing technical, administrative, or operational tasks.
- Possesses knowledge of standardized work routines and methods, general facts, and information.
- Has skills developed through job-related training and on-the-job experience within a specific job discipline.
- Ability to execute specialized work to support operations.
- Ability to work on tasks of limited scope and complexity.
- Ability to exercise independent judgment within defined boundaries and guidelines.
- May need to escalate non-routine problems to a more experienced colleague or supervisor.
- Requires limited job and business knowledge at the time of hiring.
Qualifications
Individuals at this level typically have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.