NOC Engineer
Capgemini Engineering
Hyderabad, Telangana, India2h agovia LinkedIn
Posted 13 Nov 2026, 16:44 IST
This job at a glance
- Who can apply
- Freshers
- Must know
- TroubleshootingStakeholder management
- Work
- On-site in Hyderabad
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting53%Stakeholder management24%of 99 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About the Role
Capgemini Engineering, a global leader in engineering services, is seeking a NOC Engineer to join their team.
Key Responsibilities
- Monitor network, service, and application platforms using enterprise monitoring tools.
- Detect, acknowledge, and correlate alarms/events, performing initial triage and impact assessment.
- Create, manage, and maintain incident tickets with accurate severity, timelines, and documentation.
- Troubleshoot network and service issues across routing, switching, access, and application layers.
- Coordinate and manage P1/P2 incidents, including bridge calls and stakeholder communication.
- Escalate incidents to internal teams, vendors, and leadership to ensure timely resolution.
- Collaborate effectively with cross-functional teams to minimize service impact and restore services.
- Ensure compliance with operational processes, SLAs, and incident management best practices.
Requirements & Tech Stack
- Experience with enterprise monitoring tools.
- Familiarity with troubleshooting network and service issues across various layers (routing, switching, access, application).
- Understanding of incident management best practices.
- Knowledge of SLAs.