Cloud Media Services Intern
Tencent
Palo Alto, CAFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Bachelor's degree
- Must know
- SalesSocial mediaMarketingCustomer service
- Work
- On-site in Palo Alto · internship
- Pay
- Not stated by the employer.
- Skill demand
- Sales20%Marketing18%Customer service10%Social media8%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 8, 2026 · still open
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About Tencent Cloud Media Service
Tencent Cloud Media Service, launched in 2022, is an international audio and video brand with over 20 years of research and experience in audio and video technology. It provides a one-stop media solution including MPS (basic media processing infrastructure), AI-based media enhancement, and cloud real-time rendering and transmission technology. The service offers complete live streaming solutions for various industries such as OTT, e-commerce, entertainment, e-sports, and sports events, utilizing comprehensive audio and video SDKs and PaaS services.
Key Responsibilities
- Act as the point of contact for customers in the audio and video field, working closely with the regional sales team.
- Provide technical support for pre-sales technical consultation and PoC verification services.
- Maintain customer relationships and assist the business team in achieving goals.
- Support the regional architecture team in analyzing customers' media business technology architecture and identifying needs in audio and video scenarios.
- Provide industry solutions and case studies for international markets, including OTT, social media, gaming, education, and business.
- Combine industry solutions with customer business and technical requirements and Tencent's audio and video product features to help customers achieve their goals.
- Communicate customer requirements and industry requirements to the product development team.
- Participate in online and offline product/industry presentations to share Tencent's media product capabilities, industry experience, and insights.
- Enhance the influence of Tencent Cloud Media Service and establish Tencent's industry customer network in media services.
- Collaborate with channel and marketing teams to support Tencent Cloud's regional ecosystem partners through training, workshops, and Media Demo Days.
Requirements & Tech Stack
- Familiarity with the audio and video field, including live streaming, video on demand, encoding/decoding, and network transmission.
- Strong customer-oriented work skills and good customer service.
- Ability to communicate with technical decision-makers.
- Experience in related industries or working with public clouds is a plus.
- Excellent cross-cultural communication skills are preferred.
Qualifications
- Currently pursuing or recently completed a bachelor’s degree (or higher) in Computer Science, IT, Cloud Computing, or a related field.
- Relevant coursework, projects, or internships in cloud computing are a plus.