Fresh Foods Clerk

About the Role

Assist customers by providing over-the-counter service and customer service throughout the Fresh Foods department. Operates and maintains the fresh food production areas (Deli/Seafood/Pizza), prepares the areas for sales, fries food, operates the rotisserie oven, prepares ready-to-bake/baked pizzas. Receives inventory, verifies receipt of ordered product, and stocks in designated areas. Consistently provides friendly, courteous service to internal and external customers. Performs other related work. Generally works 6-8 hour shifts between 5:00 am and 10:00 pm.

Key Responsibilities

• Seeks opportunities to welcome, engage, serve, and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
• Takes orders, answers questions, and performs suggestive selling.
• Prepares, stocks, displays, straightens, and rotates product in fresh food areas (Deli/Seafood/Pizza).
• Prepare production items according to recipes, food safety procedures, and/or specified cooking times.
• Handles frozen product.
• Inspects all product for quality and freshness.
• Prepares case by putting the product in fresh pans, rotating product, putting product back, filling, etc.
• Places proper signage on all products which includes pricing, description, code dating, and COOL information on all required products.
• Cleans and maintains department equipment such as fryers, slicers, etc. by breaking down and reassembling equipment, operating dish washer and hand washing dishes, cleaning all appropriate parts with sanitizing solution.
• Maintains clean and sanitary department by washing parts, tables and wrapping stations; taking trash and paper to the appropriate balers; cleans floors and coolers; cleaning and maintaining glass display counters on the inside and out.
• Receives inventory, stocks, verifies receipt of ordered product and orders.
• Follows strict sanitary guidelines and completes associated records.
• Performs other duties as assigned or needed.
• Understands and follows all food safety procedures and requirements.

Requirements & Tech Stack

• Ability to work varied shifts in a 24/7 operation; including night, weekends and holidays.
• Ability to communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
• Ability to conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
• Ability to perform basic math (add, subtract, divide and multiply) and compute weights and measures.
• Ability to perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives) and work aides.
• Ability to complete training course and meet minimum time standards of productivity and accuracy.
• Ability to wear hair net, beard net and gloves and other personal protective equipment as required.
• Ability to use cleaning chemicals and handle related food products.
• Ability to stand, walk and move rapidly for extended periods of time.
• Ability to bend, stoop, twist, turn and reach over the counter and in tight areas frequently.
• Ability to lift up to 50 lbs. occasionally and reach, push and pull racks.
• Ability to handle refrigerated goods (-20°F to 28°F).
• Ability to work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
• Must be 16 years of age or older.
• Ability to perform primary duties efficiently and accurately.

Additional Requirements

• Food Handlers Certification (Per State Laws)

Machines And Equipment Operated

• Cash Register
• Film over wrapper, digital scales
• Knives and other kitchen utensils.
• Electric Slicers
• Deep fryers, ovens
• Oil filtering machine
• Dishwasher
• Trash compactor
• Cardboard bailer
• Hand, pallet jack
• Conveyor ovens