International Voice Process Associate
SHARDA CONSULTANCY SERVICES
Noida, Uttar Pradesh, India0–2 yrs24m agovia LinkedIn
Posted 15 Nov 2026, 13:32 IST
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Customer serviceLead generation
- Work
- On-site in Noida · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service51%Lead generation7%of 99 similar fresher jobs posted in India this week
- Listed
- 15 Nov 2026 · still open
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About the Role
We are seeking an enthusiastic and dedicated International Voice Process Associate to join our dynamic team in Uttar Pradesh. The ideal candidate will be responsible for providing exceptional customer support to our clients in the US market.
Key Responsibilities
- Engage with customers through inbound and outbound calls, addressing their inquiries and providing solutions in a timely manner.
- Maintain a high level of professionalism and customer service during all interactions.
- Collaborate with team members to ensure customer satisfaction and resolve issues efficiently.
- Document customer interactions and feedback accurately in the system.
- Meet or exceed performance metrics and targets set by the management.
Requirements & Tech Stack
- Strong verbal communication skills in English.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in using computer systems and software for customer management.
- A positive attitude and a willingness to learn and adapt to new challenges.
Qualifications
- Experience in an international voice process or BPO environment is preferred.