Junior Desktop Support Engineer

Junior Desktop Support Engineer

Location: Surajpur Industrial Area, Greater Noida

Salary: ₹15,000 – ₹17,000 per month

Joining: Immediate Joiner Preferred

About the Role

We are looking for a Desktop Support Engineer to provide onsite technical support and troubleshoot day-to-day IT issues at our client site.

Key Responsibilities

• Provide onsite desktop and technical support to end users.
• Troubleshoot Windows OS, hardware and software issues.
• Install, configure and maintain desktops, laptops and other IT peripherals.
• Troubleshoot basic LAN/networking connectivity issues.
• Provide support for MS Office, Outlook and printer-related issues.
• Perform basic user and system administration activities.
• Maintain IT assets and ensure proper tracking of equipment.
• Escalate complex technical issues to the appropriate team.
• Ensure timely resolution of user issues and maintain service quality.

Requirements & Tech Stack

• Hands-on experience in Desktop/IT Support.
• Good knowledge of Windows OS and computer hardware troubleshooting.
• Basic understanding of LAN/networking.
• Knowledge of MS Office, Outlook and printers.
• Basic knowledge of Active Directory (AD) will be an advantage.
• Good communication and troubleshooting skills.

Qualifications

• 6 Months – 1 Year of relevant experience.
• Immediate joiners preferred.
• Candidates must be comfortable working onsite at Surajpur Industrial Area, Greater Noida.
• Candidates should be comfortable with the offered salary range of ₹15,000–₹17,000 per month.