Childcare Attendant

About the Role

The Naperville Park District is hiring Childcare Attendants. This position is responsible for supervising children in the Fort Childcare and Indoor Playground under the direction of the Childcare Coordinator.

Key Responsibilities

• Supervise and interact with children ages 12 weeks to 11 years, providing a safe and welcoming environment.
• Communicate concerns and updates to parents tactfully and discretely.
• Prepare age-appropriate activities and equipment for children.
• Maintain cleanliness of the Fort Childcare area and Indoor Playground.
• Maintain accurate records, including child information sheets, usage, and payroll.
• Provide exceptional customer service and model customer service standards.
• Respond quickly to customer complaints or inquiries.
• Notify the Childcare Coordinator or Activity Center Manager of operational situations such as broken equipment, shortages, facility damages, disciplinary concerns, and participant concerns.
• Monitor inventory of supplies and equipment, reporting needed items to the Childcare Coordinator.
• Respond appropriately to emergencies inside the facility and surrounding area.
• Maintain a safe, clean, and friendly environment for members and guests.
• Demonstrate and support park district customer service standards.
• Maintain a proactive approach to safety and risk management, participating in the creation, implementation, and evaluation of risk management policies and procedures.
• Report all accidents and incidents in a timely manner, conduct investigations, and complete accurate reports.
• Collaborate with the HR Department on claims and be cooperative during loss control review processes and PDRMA field visits.
• Follow and model compliance with all District, State, Federal, and departmental safety, risk management, personnel, administrative policies, procedures, ordinances, and regulations.

Other Duties

• Assist with member retention and special events.
• Be available to substitute shifts as needed.
• Perform other duties as assigned.

Requirements & Tech Stack

• Communication skills (professional ability to attend to customer needs).
• Initiative and professionalism.
• Understanding and implementation of child/staff ratios.
• Ability to communicate with and instruct adults and children.
• Ability to address complaints and resolve concerns.

Qualifications

• Experience in babysitting or childcare.
• Minimum of 16 years of age.
• Possession of, or ability to obtain, Infant CPR, AED, and First Aid certification within three (3) months of date of hire.

Special Considerations

• Ability to lift weight (45 lbs).
• Subject to modified/flexible work schedule.

Hiring Rate: $15.25/hr

To be considered for this position, interested individuals must complete the online application accessible at www.napervilleparks.org/employment. Materials submitted through mail, email, or fax will not be considered.