Digital & AI Intern for Service Solutions

Company: International

About the Role

This 12-week, full-time summer internship offers hands-on experience in workflow improvement, analytics, automation, digital products, and responsible AI within the commercial vehicle business. The role embeds interns in one of eight Service Solutions business areas.

Key Responsibilities

• Workflow Discovery and Requirements: Understand workflows, document current processes, identify users and pain points, and translate business needs into requirements.
• Data, Analytics, and Improvement Opportunities: Explore business data, evaluate processes, and identify opportunities for improvement through analytics, automation, digital tools, or AI.
• Practical Solution Development: Collaborate to develop prototypes, forms, workflow enhancements, analyses, or other digital improvements.
• Testing, Quality, and Responsible Use: Test digital solutions, validate outputs, identify issues, incorporate feedback, and document quality checks and human-review steps.
• Adoption and Handoff: Support implementation by creating documentation, runbooks, training materials, and clear next steps.
• Communication and Cohort Experience: Share progress, participate in learning activities, and present work at a final showcase.

Requirements & Tech Stack

• Pursuing a Bachelor’s or Master’s degree OR
• For Legal Jobs: Pursuing a Juris Doctor degree or Doctor of Law degree (J.D.).
• Legally authorized to work in the United States on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee).
• Pursuing a degree in business analytics, data science, computer science, information systems, engineering, industrial engineering, supply chain, finance, economics, design, or a related field.
• At least sophomore standing for undergraduate students.
• Able to work 12 weeks, full-time over the summer.
• Coursework, project, internship, or practical experience in analytics, process improvement, design, software development, automation, or related areas.
• Ability to map a process, work with data, test results, document work, and learn new tools or business domains quickly.
• Self-starter with an entrepreneurial mindset and the ability to work through ambiguity.
• Critical thinking and structured problem-solving abilities.
• Strong communication skills and ability to work collaboratively in a team environment.
• Familiarity with tools such as Microsoft Office, Excel, Power BI, SQL, Python, workflow automation, UI/UX tools, or AI-assisted technologies.
• Sound judgment when working with data, analytical results, and AI-assisted outputs.

Compensation

• Hourly pay range: $27–$32 per hour.
• Benefits: Paid time off (PTO) and paid company holidays during the assignment.