Associate Business System Analyst

About the Role

We are seeking an adaptable, highly organized, and motivated Entry-Level Business Systems Analyst to join our growing Cloud team. This individual will work at the intersection of business and technology, helping identify business needs, develop innovative solutions, and support the implementation of technology-driven initiatives across various departments and business units. This is an evolving role that offers the opportunity to work on a diverse range of projects, from business process improvements and system modernization initiatives to the development and application of emerging AI capabilities. The ideal candidate is a self-starter who enjoys learning new technologies, collaborating with cross-functional teams, and translating complex technical concepts into clear, actionable solutions for non-technical stakeholders. The individual will serve as a liaison between business stakeholders, technical teams, and leadership to ensure solutions align with business objectives and can be effectively implemented. Success in this position requires strong communication, teamwork, organization, and a willingness to adapt in a fast-paced environment where priorities and project needs can change.

Key Responsibilities

• Partner with business stakeholders and technical teams to understand business needs, identify challenges, and translate requirements into actionable solutions.
• Support business analysis and business systems analysis activities across a variety of projects and departments.
• Collaborate with cross-functional teams to develop, document, and communicate business requirements, workflows, and proposed solutions.
• Leverage emerging AI tools and technologies, including ChatGPT, Claude, and Gemini, to improve productivity, streamline workflows, and enhance business processes.
• Explore and develop capabilities within various AI platforms, identifying opportunities to apply existing tools and AI-driven solutions to business challenges.
• Create prototypes, process flows, and visual representations of proposed solutions using tools such as Lucid and Figma.
• Translate business requirements into clear documentation and prototypes that can be handed off to development teams for front-end implementation.
• Communicate project updates, recommendations, and technical concepts to audiences ranging from business owners to senior leadership.
• Manage multiple projects and priorities while maintaining strong organization, attention to detail, and accountability.
• Work collaboratively with team members to ensure solutions are aligned with stakeholder expectations and project objectives.
• Continuously learn and develop knowledge of cloud technologies, AI capabilities, business systems, and emerging technology trends.

Requirements & Tech Stack

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Management Information Systems, or a related field, or equivalent practical experience.
• Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Excellent organizational skills and the ability to manage multiple assignments in a fast-paced, evolving environment.
• Strong interpersonal and teamwork skills, with the ability to collaborate across different teams and business functions.
• Demonstrated problem-solving skills and an ability to understand business challenges and think critically about potential solutions.
• Self-starter mentality with a willingness to take initiative, learn new technologies, and adapt to changing priorities.
• Interest in artificial intelligence, cloud computing, and emerging technology solutions.

Preferred Qualifications

• Exposure to AI tools and platforms such as ChatGPT, Claude, Google Gemini, or other generative AI technologies.
• Familiarity with productivity tools such as Microsoft Word, Excel, PowerPoint, and other Microsoft Office applications.
• Exposure to prototyping, wireframing, or visualization tools such as Lucidchart or Figma.
• Experience documenting business processes, gathering requirements, or developing workflow diagrams through academic projects, internships, or professional experience.
• Basic understanding of cloud computing concepts and enterprise technology environments.
• Experience working on collaborative projects involving both business and technical stakeholders.