Costing Associate

UPS

Mumbai, Maharashtra, India0–2 yrs1h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 2 years
Must know
Customer service
Work
On-site in Mumbai
Pay
Not stated by the employer.
Listed
6 Nov 2026 · still open

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About the Role

This position communicates with customers to solve billing issues while providing excellent customer service.

Key Responsibilities

  • Resolves discrepancies on shippers’ invoices.
  • Researches billing issues.
  • Makes adjustments as necessary.
  • Educates customers on billing services UPS offers.
  • Initiates contacts (cross-functional and external) to resolve billing problems.
  • Performs other tasks as necessary.

Qualifications

  • The role requires communication with customers.
  • The role requires problem-solving for billing issues.
  • The role requires customer service skills.

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