Pharmacy Technician / Pharm Tech Apprenticeship

About the Role

This is an apprenticeship program designed to provide an entry point into a healthcare career, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. The program offers foundational and advanced knowledge, skills, and on-the-job experiences.

Key Responsibilities

• Assists the pharmacist, under direct supervision, in the practice of pharmacy and other Pharmacy Department duties.
• Uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients, resolving issues and answering questions.
• Models and shares customer service best practices.
• Develops relationships with valuable customers.
• Enters patient and drug information into pharmacy systems, ensuring accuracy.
• Fills prescriptions by retrieving, counting, and pouring pharmaceuticals, and verifying accuracy.
• Assists pharmacists in scheduling and maintaining workflow.
• Reports prescription errors immediately and adheres to Company policies.
• Adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
• Registers sales, collects, and handles cash.
• Handles telephone calls not requiring the pharmacist's personal attention.
• Processes manual claims for third-party program prescription services.
• Assists with inventory management, including ordering, unpacking, checking, and storing shipments.
• Maintains knowledge of Company asset protection techniques and files claims for discrepancies.
• May assist pharmacist in administering clinical services, including sample collection and labeling.
• Assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics, and external providers.
• Assists in developing and maintaining relationships with the local medical community.
• Ensures the Pharmacy Department is stocked, clean, neat, and orderly.
• Complies with all company policies and procedures.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated training program.
• Attends training requested by Manager and acquires continuing education credits.
• Maintains knowledge and skill in healthcare and pharmacy.

Requirements & Tech Stack

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evening and weekend hours.

Qualifications

• Preferred: Six months of experience in a retail environment.
• Preferred: Prior work experience with Walgreens.
• Preferred: Good math skills for accurate prescription filling.
• Preferred: Good computer skills.
• Preferred: Knowledge of store inventory control.
• Preferred: PTCB certification.
• Consideration will be given to qualified applicants with arrest and conviction records.