Customer Care Executive
SHARDA CONSULTANCY SERVICES
Noida, Uttar Pradesh, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- Customer serviceOperations
- Work
- On-site in Noida
- Pay
- Not stated by the employer.
- Skill demand
- Customer service86%Operations16%of 150 similar fresher jobs posted in India this week
- Listed
- 30 Oct 2026 · still open
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Location: Haryana, Delhi-NCR Region, and Uttar Pradesh
Key Responsibilities
- Handle incoming customer calls and provide accurate information regarding products and services.
- Address customer inquiries, complaints, and feedback in a professional manner.
- Maintain a positive and empathetic attitude towards customers at all times.
- Document customer interactions and maintain records of customer inquiries and resolutions.
- Collaborate with team members to improve customer service processes and enhance customer experience.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
Requirements & Tech Stack
- Voice process operations
- Customer service software (basic proficiency)
Qualifications
- Strong communication skills, both verbal and written.
- Ability to handle customer inquiries and complaints with patience and professionalism.
- Familiarity with voice process operations and customer care best practices.
- Basic computer skills.
- A positive attitude and a willingness to learn and adapt in a fast-paced environment.