Management Trainee, Client Servicing

About the Role

This is a Management Trainee position focused on Client Servicing at ANTS Digital Pvt. Ltd.

Key Responsibilities

• Convert client inputs into clear briefs, ensuring teams understand brand objectives, deliverables, and expectations.
• Translate client objectives into integrated marketing plans across SEO, paid media, social media, content, and other relevant channels.
• Coordinate execution across Creative, Content, Performance Marketing, SEO, and Social Media teams.
• Ensure all communication and deliverables adhere to brand guidelines, brand tone of voice, visual identity, messaging, positioning, and communication strategy.
• Track creatives, content calendars, campaigns, reports, approvals, and deliverables.
• Ensure content is relevant to the target audience, platform requirements, current trends, and brand positioning.
• Support social-first creatives, short-form videos, SEO-led content, and integrated campaign strategies.
• Conduct competitor, industry, brand, and audience research to identify insights and opportunities.
• Maintain trackers, timelines, MOMs, and daily status updates.
• Assist in performance reports, identifying trends, insights, and actionable recommendations.
• Support client calls, meetings, communication, and timely resolution of queries.
• Quality-check deliverables for accuracy, consistency, brand alignment, and adherence to client briefs before sharing.
• Ensure timely execution, internal alignment, and escalation of delays or dependencies.
• Maintain campaign documentation, approvals, reports, and coordinate with Finance for billing, invoicing, and reconciliation.
• Identify upselling and cross-selling opportunities based on client performance and business potential.
• Support proposals, pitch decks, and business presentations for existing and prospective clients.
• Stay updated on digital marketing trends, AI tools, platform updates, algorithms, and emerging opportunities.
• Contribute to improving internal processes, workflow efficiency, and cross-team collaboration.

Requirements & Tech Stack

• MBA / PGDM from a reputed institute, preferably in Marketing or a related specialisation.
• Good written and verbal communication skills.
• Excellent knowledge of PowerPoint, Excel, and Google Sheets.
• Strong analytical mindset with the ability to interpret data and generate insights.
• Ability to multitask and manage multiple client requirements, campaigns, and deadlines in a fast-paced agency environment.
• Ability to maintain trackers, MOMs, and reports.

Nice to have

• 0–1 year of internship or work experience in a Digital Marketing Agency.
• Basic understanding of digital marketing ecosystems including SEO, paid media, social media marketing, and content-driven growth strategies.

Benefits

• Flexible Work & Work-Life Balance: 5-day work week, shift timing options, occasional Saturday availability, as required by the role/business needs.
• Competitive Compensation: Salary packages aligned with skills, experience, and role.
• Leaves & Statutory Benefits: Leave entitlements and statutory benefits as applicable under prevailing laws, including PF, gratuity.
• Learning & Growth: Professional development, training, and opportunities to build new skills.
• Collaborative Culture: A supportive environment that encourages innovation, creativity, and teamwork.