FULL TIME Assistant Manager

About the Role

The Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its employees, acting as a representative for Regal in a manner consistent with its mission and policies.

Key Responsibilities

• Regular and consistent attendance.
• Upholding and administering all theatre policies.
• Training, developing, coaching, and supervising non-management employees.
• Performing all staff positions as required.
• Operating all projection and audio-visual equipment, including hardware and software.
• Managing applicable film handling and maintenance.
• Possessing working knowledge of all systems within the facility, including booth and projection technology, maintenance, programming, TMS operation, and related projection skills.
• Ensuring required alcohol certification and training are current where applicable.
• Monitoring risk management, including employee and patron safety, loss prevention, emergency situations, and accident handling/reporting/investigation.
• Ensuring guest satisfaction.
• Counting, depositing, and reconciling all receipts (cash, credit cards, coupons, gift cards, checks, discount tickets, etc.).
• Knowledge and compliance of dress code.
• Completing or being in the process of completing the management certification program.
• Reviewing and understanding the ROM.
• Interviewing, hiring, scheduling, coaching, counseling, and suspending cast members, with oversight from the General Manager or senior management and after conferring with the Human Resources Manager.
• Terminating employees, with oversight from the General Manager or senior management and after conferring with the Human Resources Manager.
• Administering all applicable paperwork and upholding company policies related to Human Resources.
• Controlling costs, including direct operating expenses.
• Purchasing and ordering concession and café stock and other necessary supplies.
• Managing inventory and auditing processes for supplies.
• Supervising theatre maintenance (building and grounds), performing minor repairs, and obtaining qualified personnel for major concerns.
• Marketing and promotions of feature film engagements.
• Scheduling movie show times and ensuring timely delivery to all proper channels.
• Reading and understanding training materials covering topics such as sexual harassment and discrimination.
• Performing additional duties as assigned by the General Manager or other senior manager.

Requirements & Tech Stack

• PC platforms
• Basic office programs including e-mail, word processing, and spreadsheets
• Copiers and other office equipment
• Filing systems
• Projection and audio-visual equipment (hardware and software)
• TMS operation
• Regal Online University

Qualifications

• High School Diploma or equivalent (if not currently a high school student).
• At least three months of supervisory experience, OR 6 months of theatre experience with completion of Cast Certification Program, OR a combination thereof.
• Potential leadership and/or management skills, subject to VP approval.
• If duties include selling/serving alcohol: must be of legal age to sell and serve alcohol according to state or local laws, and complete all legally required state or local training and obtain the required certificate.
• Must complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public speaking skills.
• Effectively communicate in both oral and written form.
• Listen effectively, respond clearly and directly, and explain information to others.
• Perform calculations with speed and accuracy, and identify and correct errors.
• Identify problems, gather relevant data, and note possible causes.
• Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
• Take initiative and perform tasks with minimal supervision.
• Perform under pressure and/or opposition.
• Proven experience with PC platforms and knowledge of basic office programs (e-mail, word processing, spreadsheets).
• Operate copiers and other office equipment, devise and access different filing systems, and maintain attention to detail.
• Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
• Interface effectively with customers, the public, and co-workers.
• Exhibit sensitivity to the feelings of others.
• Establish goals, budget time, and set priorities.

Supervisory Responsibilities

• Directly supervises an unspecified number of employees.
• Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
• Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and disciplining employees (under direction of the General Manager or senior manager).
• May include interviewing and hiring, as directed by the General Manager.

Physical Demands

• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Regularly required to lift up to 60 lbs.
• Vision requirements include: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.