Technical Support Engineer
Shashwath Solution
NoidaFresher2m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year · Bachelor's degree
- Must know
- TroubleshootingCustomer service
- Nice to have
- Networking
- Work
- On-site in Noida
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting66%Customer service26%Networking23%of 99 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
We are looking for a skilled Technical Support Engineer to assist our clients with all aspects of technical support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers succeed.
Key Responsibilities
- Troubleshooting Hardware Networking/OS related queries of our global customers over phone, which involves working in different time zones.
- Diagnose and resolve software and hardware issues.
- Take calls from global customers and initiate the right response to them, positively and professionally.
- Willing to work rotational shifts (including night shifts).
Requirements & Tech Stack
- Excellent written & spoken communication skills.
- Hardware Troubleshooting.
- Operating System Support.
- Customer Service.
- Technical Assistance.
- IT Support.
- Products services.
- Technical Support.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Strong understanding of computer systems, networks, and software applications.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Knowledge of Networking is a plus.