Account Manager
Neon Logistics
Scottsdale, AZFresher3d agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Business analysisExcelCRM
- Nice to have
- OperationsAccount managementCustomer service
- Work
- On-site in Scottsdale
- Pay
- Not stated by the employer.
- Skill demand
- Excel64%Operations24%Business analysis11%CRM4%of 97 similar entry-level jobs posted in the US this week
- Listed
- Oct 30, 2026 · still open
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About the Role
The Account Manager is a full-time, on-site role based in our Scottsdale, AZ headquarters responsible for managing and growing relationships with existing and new customers.
Key Responsibilities
- Oversee customer accounts.
- Coordinate shipments.
- Monitor load status.
- Ensure accurate, timely communication between customers, carriers, and internal teams.
- Identify customer needs.
- Propose solutions.
- Resolve service issues to maintain high customer satisfaction.
- Prepare quotes.
- Track performance metrics.
- Collaborate with operations to optimize routes, pricing, and capacity.
- Maintain up-to-date records in company systems.
- Contribute to process improvements that enhance transparency and reliability in transportation services.
Requirements & Tech Stack
- Strong communication, negotiation, and relationship-building skills.
- Ability to analyze data, interpret KPIs, and use technology platforms or TMS tools to manage accounts and shipments.
- Organizational and problem-solving skills.
- Basic proficiency with office software (e.g., spreadsheets, CRM systems, email tools).
- Willingness to learn new systems.
Qualifications
- Experience in account management, customer service, or client-facing roles within logistics, transportation, or related industries is preferred but not required.
- Previous experience in 3PL, freight brokerage, or transportation operations is preferred but not required.
- High school diploma or equivalent required.
- Associate or bachelor’s degree in business, logistics, or a related field is a plus.